Terms & Conditions

Effective Date: December 1, 2024

Right Way Garage Doors SMS Terms & Conditions

1. INTRODUCTION

By opting into receiving SMS text messages from Right Way Garage Doors (“we”, “our”, or “Company”), you agree to these Terms & Conditions. These Terms govern your use of the SMS messaging service provided by Right Way Garage Doors (“Service”) and are in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, 10DLC, and California Consumer Privacy Act (CCPA), among others.

If you do not agree to these Terms & Conditions, please do not sign up for or opt into receiving SMS messages from us.

2. CONSENT TO RECEIVE TEXT MESSAGES

By providing your mobile phone number and opting in, you consent to receive text messages (including promotional and transactional messages) from Right Way Garage Doors at the number you provided. Consent is not a condition of purchase. Message and data rates may apply.

Opt-In Methods: You may opt into our SMS messaging program through various means, including online sign-up forms, customer service requests, or during the course of interaction with Right Way Garage Doors.
Opt-Out: To stop receiving messages, you can reply to any message with the keyword “STOP” or contact our customer support team. After opting out, you will no longer receive SMS messages from us, except for messages related to transactions you have already initiated (e.g., billing inquiries or service confirmations).

3. TYPES OF MESSAGES

Messages may include, but are not limited to:

Promotional Messages: Offers, discounts, and marketing promotions related to our products and services.
Transactional Messages: Service reminders, appointment confirmations, billing notices, and other service-related notifications.

4. FREQUENCY OF MESSAGES

You may receive multiple messages per month based on your interaction with us. The frequency of messages will vary depending on your engagement with our services, including promotional offers and transactional updates.

5. MESSAGES & DATA RATES

Message and data rates may apply from your mobile carrier. You are responsible for any charges incurred from receiving SMS messages, including charges from your wireless carrier. Please consult your mobile carrier for more details on message and data rates.

6. 10DLC COMPLIANCE

Our SMS messaging system is compliant with the 10DLC (10-Digit Long Code) rules. This means that any messaging you receive from us will be sent through a registered long code, which has been vetted and authorized to comply with messaging regulations.

7. PRIVACY & DATA USE

We respect your privacy and are committed to protecting your personal information. By providing your mobile phone number, you agree to our Privacy Policy. We do not share your personal information with third parties for marketing purposes unless required by law or with your explicit consent. Your phone number and other data collected will only be used to deliver SMS services related to your interaction with Right Way Garage Doors.

8. YOUR RIGHTS & RESPONSIBILITIES

Right to Withdraw Consent: You can withdraw your consent to receive SMS messages at any time by replying with “STOP” to any message, or by contacting customer support.
Accuracy of Information: You agree to provide accurate and up-to-date contact information to ensure that we can send SMS messages to the correct phone number.
Age Requirement: You must be at least 18 years of age to opt into receiving SMS messages from Right Way Garage Doors. By consenting to receive SMS messages, you affirm that you are 18 years of age or older.

9. NO LIABILITY FOR NETWORK ISSUES

Right Way Garage Doors is not responsible for any delays or failures in receiving messages caused by technical issues with your mobile carrier or network, including but not limited to, cellular network delays, service outages, or errors in message delivery.

10. LEGAL COMPLIANCE

Our SMS messaging service is fully compliant with all applicable local, state, and federal laws, including but not limited to:

Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act of 2003
California Consumer Privacy Act (CCPA)
10DLC Regulations for SMS messaging
California Privacy Rights (California Civil Code § 1798.100 et seq.)
Mobile Marketing Association (MMA) Guidelines

11. CHANGES TO THESE TERMS

Right Way Garage Doors reserves the right to update or modify these Terms and Conditions at any time. If any significant changes are made, we will notify you via SMS or by updating the Terms and Conditions on our website. Continued use of the Service after such changes constitutes your acceptance of the new Terms and Conditions.

12. GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of California without regard to its conflict of laws principles. Any disputes relating to these Terms will be resolved in the appropriate courts located in California.

13. CONTACT US

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Right Way Garage Doors
Email: [email protected]
Phone: (707) 446-9214
Address: 845 Davis St. Vacaville, CA 95687